Monthly fees bank directly to your profile and may be used toward any service at Ivory Wellness. No expiration, no catch — just real savings every visit.
Membership funds cannot be advanced or applied at the time of checkout if your payment has not yet processed — even if your billing date is just days away. Funds are only available once your scheduled payment has cleared. No exceptions can be made at the clinic.
Both the Premiere and Elite memberships require a 6-month minimum commitment. Payments are automatically deducted monthly. All membership benefits are only applicable while the membership is active and in good standing.
The free monthly injection included with each plan (Premiere: $30 injection of choice / Elite: B12 injection) does not roll over. It must be used within the current membership month and cannot be carried forward, banked, or redeemed for cash value.
Upon cancellation, you have 90 days to use any remaining membership balance. After 90 days, unused funds will expire and are not redeemable for cash. Benefits are not available after the cancellation date.
You may request to freeze your membership for a maximum of 1 month. A $50 non-refundable fee applies. While frozen, you cannot use your membership balance or any membership discounts. If your freeze exceeds 1 month, your membership will be automatically discontinued — you will lose all benefits and must re-enroll with a new 6-month minimum commitment to rejoin.
Membership funds cannot be advanced or applied at checkout before your scheduled payment has processed — even if your billing date is just days away. Funds are only available once the payment has cleared. No exceptions can be made at the clinic.