Patient Rights &
Privacy Policy

IW is required to follow the terms of this notice until it is replaced. IW reserves the right to change the terms of this notice at any time and will provide an updated notice of any such changes.

Purposes for Which IW May Use or Disclose Your Health Information

Health Care Treatment

IW can use your health information and share it with other professionals who are treating you. For example, IW may disclose your personal health information to your doctor, at the doctor's request, for treatment purposes.

Payment

IW can use and share your information for payment purposes, such as providing eligibility information to your doctor when you receive treatment, to pay for claims for covered health care services, or to recover costs from other medical insurance or providers.

Health Care Operations

IW can use and share your health information for IW's operations, to improve your care, and to contact you when necessary. This may include quality assessment activities, care coordination or case management, and managing or planning IW's services and budget.

As Required by Law

IW can use and share your health information when required by law, including allowing the U.S. Department of Health and Human Services to audit IW records, to comply with workers' compensation or other laws, and to disclose information about abuse, neglect, or domestic violence to governmental or social service agencies.

Public Health Activities

IW is permitted to disclose protected health information for public health activities such as investigation, surveillance, and interventions related to public health oversight.

Other Permitted Disclosures

• To comply with legal proceedings, such as court orders
• To law enforcement officials for limited law enforcement and health and safety purposes
• With your written authorization, to a family member, friend, or other person to help with your health care
• To your personal representative appointed by you or designated by law
• For research purposes in limited circumstances where the information will be protected
• To a coroner, medical examiner, or funeral director in limited circumstances
• To avert a serious threat to your health or safety or the health or safety of others
• To federal officials for lawful national security purposes

IW will not use or disclose your personal health information for any other purposes unless you give IW your written authorization to do so. You may revoke your written authorization at any time.

Your Rights

You may make a written request to IW concerning your personal health information, including to:

• Put additional restrictions on IW's use and disclosure of your personal health information
• Have IW communicate with you in confidence by a different means or at a different location
• See and get copies of your personal health information (a nominal fee may be charged for copies)
• Request a change to your personal health information
• Receive a list of disclosures of your personal health information for the last six years
• Have IW provide you with another copy of this notice

Complaints

If you believe your privacy rights have been violated by IW, you have the right to complain to IW or to the Secretary of the U.S. Department of Health and Human Services. You may file a complaint at: HHS HIPAA Complaint Process. IW will not retaliate against you for filing a complaint.

General Privacy Policy

We are committed to protecting your online privacy and recognize we will endeavor to protect any information you share with us by using our website. The confidentiality of the medical records of all patients has been and continues to be strictly protected. We only release medical information at the patient's request or as required by law.

Information We Collect

As a visitor to our website, you are not required to provide us with any personally identifiable information (PII). However, if you register or submit forms on our website, we may collect your name, email address, phone number, and other information necessary to provide you with our services. We also automatically collect certain non-personal information such as browser type, IP address, and pages visited.

Cookies

Our website uses cookies to identify the areas of our website that you have visited and to improve your browsing experience. Most web browsers can be set to disable the use of cookies. We never place PII in cookies.

How Information is Used

We use PII that you provide for our internal purposes, such as offering our services to you, confirming and tracking services, analyzing statistics, and informing you of new products, services, and offers. We will not share mobile information or personally identifiable information with third parties for marketing or promotional purposes.

Google Analytics

We use Google Analytics to analyze trends and improve our website. Users can opt out of Google Analytics through their Google Ad Settings or by installing the Google Analytics Opt-out Browser Add-on.

Protecting Children's Privacy

We follow the Children's Online Privacy Protection Act (COPPA). Our website is not designed for use by anyone under the age of 18. We do not knowingly collect PII from children. If you believe a child has provided us with personal information, please contact us and we will delete it immediately.

Our Security Policy

We have taken steps to build our website using sophisticated encryption and authentication tools to protect the security of your PII. We use industry-standard technologies such as secure routers and firewalls to keep your information safe. We strongly urge you to protect any password you may have for our website and not share it with anyone.

Changes to Our Privacy Policy

As necessary to address changes in laws or our business practices, we may modify our Privacy Policy. We will notify users by posting a message on our website home page. Any changes are effective as of the Last Updated date and replace any prior Privacy Policies.

Disclaimer

Medical Advice

The information provided by Ivory Wellness & Aesthetics PLLC, whether through our website, social media channels, emails, or any other form of communication, is intended for informational purposes only and does not constitute professional medical advice, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition.

Treatment Outcomes

The results of our treatments and procedures may vary from person to person. No guarantees or warranties are made regarding the outcome or effectiveness of any treatment. Individual results depend on various factors including your medical history, health condition, and adherence to pre- and post-treatment instructions.

Content Accuracy

While we strive to provide accurate and up-to-date information, Ivory Wellness & Aesthetics PLLC makes no representations, warranties, or assurances as to the accuracy, currency, or completeness of the content contained on our website. We reserve the right to make corrections or improvements at any time without notice.

Liability

To the fullest extent permitted by law, Ivory Wellness & Aesthetics PLLC, its directors, employees, agents, and affiliates disclaim all liability for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your access to or use of our website, services, or any linked third-party sites.

Governing Law

This Privacy Policy and any disputes related to it shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of laws principles.

Contact Information

If you have any questions about our Privacy Policy, wish to exercise your rights, or wish to file a complaint, please contact our Privacy Officer: